Privacy Policy

Last Updated: 02/01/2026

At Mobile Support (“we”, “us”, “our”), accessible from https://mobilesupport.online/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.

This Privacy Policy should be read together with our Terms & Conditions.

1. Legal Basis for Processing (GDPR)

We process personal data under the UK GDPR and EU GDPR based on:

• Your consent
• Performance of a service or contract
• Compliance with legal obligations
• Legitimate business interests

2. Information We Collect

a) Personal Information

• Name
• Email address
• Phone number
• Device or service-related details
• Information you submit via forms or communication

b) Automatically Collected Information

• IP address
• Browser and device type
• Operating system
• Pages visited and time spent
• Referral source

3. How We Use Your Information

• To provide and manage our services
• To respond to inquiries and support requests
• To improve website performance and user experience
• To ensure security and prevent fraud
• To comply with legal obligations

We do not sell or rent personal data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic, improve functionality, and support advertising campaigns. You can manage cookies through your browser settings or cookie consent tools.

5. Advertising & Analytics

We may use third-party services such as Google Ads and Google Analytics. These services may use cookies or similar technologies to display relevant ads or analyze website usage.

6. Data Sharing

We may share personal data only with trusted service providers or legal authorities when required by law. All third parties are required to protect your data.

7. International Data Transfers

If personal data is transferred outside the UK or EU, appropriate safeguards such as Standard Contractual Clauses are applied.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

9. Your Privacy Rights

GDPR Rights (UK & EU)

• Right to access, correct, or delete your data
• Right to restrict or object to processing
• Right to withdraw consent
• Right to data portability

CCPA Rights (California)

• Right to know what data is collected
• Right to request deletion
• Right to opt out of data sharing (we do not sell data)

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from children.

11. Data Security

We use reasonable security measures to protect personal data; however, no system is completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

13. Contact Us

Website: https://mobilesupport.online/
Email: contact@mobilesupport.online